Buyer Protection

What guarantees do I have?

  1. 30 Day Returns Warranty
    Our 30 day returns warranty starts from the date you receive your product.
  2. Full or partial refund if the item is not as described
    Any products can get a full or partial refund if they are not as described. You may return the item for a full refund, or accept a partial refund to keep the product.
  3. Full refund or replacement for damaged items
    You can get full refund or new replacement if the product you received is faulty, damaged/broken or soiled upon arrival.
  4. Full refund or replacement for order that lost in transit
    You can get full refund or new replacement if your order lost in transit.
  5. Domestic Returns for Australia Customers
    Products that are covered by this policy can be returned locally, as long as they are unused and are in the original packaging.

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How does Buyer Protection work?
Please contact our Support/Service team if you need further assistance here.